Responsible Gambling
1. Our commitment to responsible gambling
We understand that gambling can be fun, but it can also become difficult for some people to manage. That's something we take seriously at ElaraBet, not as a checkbox exercise but as part of how we treat our players every single day. You're not just an account number to us.
We've built our platform around tools, policies and honest information that help you stay in control. Our team works closely with licensing standards to make sure safer gambling features are easy to find and simple to use. We review our approach regularly, because what works for one player might not work for another. This page explains what we offer and where to turn if you ever need extra support.
2. Recognising problem gambling signs
Problem gambling doesn't always look the same for everyone. It can creep in slowly, through longer sessions or chasing losses, or it can show up suddenly after a stressful week. Spotting the signs early makes a real difference.
We encourage every player to check in with themselves from time to time. Ask whether gambling still feels like entertainment or whether it's started to take over other parts of life. Some common warning signs include:
- Spending more money or time gambling than you originally planned
- Chasing losses with bigger bets to try and win money back
- Feeling anxious, irritable or low when you're not gambling
- Borrowing money or using funds meant for essentials to gamble
- Hiding your gambling activity from family or friends
- Neglecting work, studies or relationships because of gambling
3. Self-assessment tools and awareness
Setting aside five minutes to answer a few honest questions can tell you a lot. We suggest asking yourself the following and being truthful with the answers, even if they're uncomfortable:
- Have you ever lied about how much time or money you spend gambling?
- Do you feel restless or irritable when trying to cut back?
- Have you gambled to escape worry, stress or sadness?
- Has gambling caused arguments with people close to you?
- Have you needed to gamble with increasing amounts to feel the same excitement?
4. Deposit limits and budget management
Your budget is yours to protect, and we'd rather help you stick to it than watch you go beyond it. Setting a limit takes less than a minute from your account settings, and it applies straight away.
Once a limit is in place, you can lower it immediately whenever you choose. Raising it works differently, there's a short cooling-off period before any increase takes effect, giving you time to think it over. We offer the following limit types:
- Daily deposit limits
- Weekly deposit limits
- Monthly deposit limits
- Loss limits
- Wager limits
5. Time limits and session controls
Losing track of time happens easily when you're enjoying yourself. That's exactly why we've added tools that help you keep an eye on the clock without needing to think about it constantly.
You can set session reminders that pop up after a chosen period of play, prompting you to pause and decide whether to continue. We also allow you to set maximum session lengths, after which your account will log out automatically. These controls sit quietly in the background until you need them, and adjusting them takes just a few clicks from your account dashboard.
6. Self-exclusion options
Sometimes the healthiest choice is to step away completely, and we want that to be as simple as possible when you need it. There's no judgement here, just support when you ask for it.
We offer several ways to exclude yourself from gambling, depending on how long you need the break for and whether you'd like it to cover other operators too. Options include:
- Short-term breaks, typically 24 hours, one week or one month
- Extended self-exclusion periods of six months to five years
- Permanent account closure
- GAMSTOP registration, which covers all UK-licensed gambling websites and apps
7. Reality checks and account activity alerts
Under UK regulatory expectations, we provide reality check notifications that appear during play, showing how long you've been active and giving you a clear point to pause. You can adjust how often these appear, or switch on additional alerts that flag unusual deposit patterns or longer-than-usual sessions. These small nudges are designed to keep you informed rather than interrupt your enjoyment, and you're always free to continue playing once you've acknowledged the check.
8. Protection of minors and underage access prevention
Gambling is strictly for adults, and we take that boundary seriously at every stage of account creation. Every new player goes through identity verification before they can deposit or withdraw, which helps us confirm age and prevent underage access from the very start.
We also recommend that any shared household device uses parental control software, since no verification system can account for every situation at home. Tools such as content filtering software can block gambling websites entirely from a device, which we'd encourage parents and guardians to install if children have access to the same computer or phone. Protecting minors isn't just a legal requirement for us, it's something we genuinely care about getting right.
9. Support organisations and professional help
You're not alone if gambling has started to feel like a problem, and reaching out doesn't mean admitting failure. Plenty of trained people are ready to listen without judging you, and many of these services are free and confidential.
We'd encourage you to get in touch with one of the following organisations if you'd like independent support alongside the tools we offer:
- GamCare, the National Gambling Helpline, 0808 8020 133, free and confidential support available 24 hours a day
- BeGambleAware, offering information, advice and free support tools
- Gamblers Anonymous UK, peer support meetings held across the country
- GAMSTOP, the national self-exclusion scheme for UK gambling websites
- UK Gambling Commission (UKGC), the regulator overseeing licensed operators
10. How to contact our responsible gambling team
If any of this has struck a chord, our responsible gambling team is ready to talk things through with you. Reach out through your account support options and ask to speak with someone about safer gambling, we'll guide you through setting limits, taking a break, or pointing you towards outside support, whatever feels right for your situation.
Responsible gambling disclaimer
ElaraBet promotes responsible gambling and encourages all players to gamble within their means. Gambling should always be a form of entertainment, never a way to make money or solve financial difficulties. If you feel that gambling is becoming a problem, please use the tools on this page or contact one of the listed support organisations for free and confidential advice.
18+. Please gamble responsibly.